Support

Questions, bugs, ideas: vloy@dennis-chilas.de — a screenshot and one sentence about where it happened help most.
Fragen, Fehler, Ideen: gern auch auf Deutsch.

The speed stays at 0 / “GPS SEARCHING”

The app needs a clear view of the sky for a GPS fix, which can take a moment indoors or right after launch. Speed shows once you are moving.

“PRECISE LOCATION OFF”

With approximate location, iOS reports neither an exact position nor speed. Tap the label, or go to Settings → Vloy → Location and turn on Precise Location.

“LOCATION OFF”

Location access was denied. Tap the label, or go to Settings → Vloy → Location and choose “While Using the App”.

When does a ride end?

Press END to finish a ride; recording then stops until you press ▶. If you don't, a ride ends by itself after 30 minutes without moving. Rides over 200 m go into the logbook and, if enabled, into Apple Health. After a ride has ended, GPS stops in the background to save battery — open the app to record the next one.

Redeem a code

Got a code for Pro? Settings → Redeem Code, or Redeem Code on the Pro screen. Apple checks the code, and Pro unlocks right away.

Restore Pro on a new iPhone

Settings → Restore Purchase, signed in with the same Apple Account.

Battery

Continuous GPS, especially in the background, uses battery. A mount with a charging cable helps on long rides.